Shipping and delivery
Shipping and Delivery
Processing Time
- Orders are processed within 3–5 business days unless otherwise stated.
- During high‑volume periods, processing times may be longer.
Shipping
- We ship within the United States unless otherwise noted.
- Shipping rates are calculated at checkout.
Delivery
- Delivery times vary by carrier and location.
- Cowboy Simple LLC is not responsible for delays caused by carriers, weather, or incorrect address information provided by the customer.
Lost or Damaged Packages
- If a package is marked delivered but not received, please contact the carrier first.
- If your order arrives damaged, contact us within 3 days with photos of the damage.